Frequently Asked Questions (FAQs)
- What are your sources? Where do you get your reports?
- What forms of payment do you take?
- What if I want to cancel my subscription?
- How can I evaluate your service further without signing up?
- How do I get in contact with your customer service?
What are your sources? Where do you get your reports?
For Commercial Demolition and Facility Closings, we have a highly trained research staff that gathers the information from thousands of resources- city/state agency filings, business/local publications, etc.- and we confirm every lead with telephone interviews.
What forms of payment do you take?
We accept credit cards (Visa, MasterCard and American Express) and company checks.
What if I want to cancel my subscription?
You can cancel at the end of the initial Term or any Renewal Term, without penalty, by providing written notice to the other party at least thirty (30) days prior to the end of the initial Term or any Renewal term thereafter. To ensure that the correct account is cancelled, we DO NOT cancel accounts by e-mail request or any other means. Our office hours are Monday through Friday from 9 am to 5 pm Central Time. We will provide an e-mail confirmation for your cancelled account.
How can I evaluate your service further without signing up?
We offer you a free trial that allows you to view any five projects.
How do I get in contact with your customer service?
Call us toll-free during normal business hours at 866-316-5300 (US only) or 312-223-1600 (Intl).